Terms and Conditions

1. Introduction

Welcome to Paperless, an application owned and operated by Shimps Investments Limited, based in Kabwe, Zambia. These Terms and Conditions govern your use of the Paperless app and services. By accessing or using the app, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our app.

2. App Name

The application provided by Shimps Investments Limited is known as 'Paperless.'

3. Company Information

Shimps Investments Limited, located in Kabwe, Zambia, is responsible for the development and operation of Paperless.

4. Target Audience

The primary target audience for Paperless includes businesses, non-profits, and government organizations.

5. Core Features

Paperless offers various features including:

6. User Accounts

To use Paperless, an Admin user must create a company or organization account. Admins can create additional user accounts under the organization. Personal information such as names and email addresses are required for account creation.

7. Subscription Model

Paperless is a subscription-based service. The company pays a monthly fee on behalf of all its sub-users, with the amount based on the number of verified sub-users. Subscription prices are subject to change, and the most current pricing can be found on the pricing page. Payments are processed via credit/debit card.

8. Third-Party Services

Paperless integrates with third-party services to function efficiently:

9. Data Collection

Paperless collects the following types of data:

This data is collected to enhance service delivery and improve user experience.

10. User Content

Users can upload various types of content, including documents, photos, videos, and audio files in formats such as PDF, DOCX, and PPT. Users are responsible for ensuring that the content complies with the laws of the country in which the organization is based. Shimps Investments Limited disclaims any liability for user-uploaded content.

11. Prohibited Conduct

Users are prohibited from engaging in the following activities:

Violations may result in content removal, account suspension, or permanent banning.

12. User-Generated Content

Shimps Investments Limited reserves the right to remove any content that violates these terms. Repeated violations will result in a permanent ban from the app.

13. Data Storage

Collected data is stored securely in the cloud on servers and in third-party tools like Google Cloud Buckets and Google Analytics. We use industry-standard security measures, including encryption, to protect your data.

14. Data Retention

Data is retained for as long as necessary to provide the service or as required by law. Users can request the permanent deletion of their data, which will be honored within a reasonable time frame.

15. User Rights

Users have the right to:

These rights can be exercised through the app or by contacting customer support.

16. Jurisdiction

These Terms and Conditions are governed by the laws of Zambia. In the event of a legal dispute, Zambian courts will have jurisdiction. We also consider compliance with international laws where applicable.

17. Compliance with Regulations

We are actively working towards compliance with regulations such as GDPR and CCPA. While we do not currently meet all requirements, we are implementing measures to align with these standards.

18. Liability Limits

Shimps Investments Limited is not liable for:

This disclaimer does not exclude liability for gross negligence or willful misconduct on our part.

19. Warranties Disclaimer

The Paperless app is provided "as is" without any warranties of any kind, either express or implied. We do not guarantee that the app will be available at all times or that it will meet your needs.

20. Terms Updates

We may update these Terms and Conditions from time to time. Users will be notified of significant changes via email. Continued use of the app after such updates indicates acceptance of the new terms.

21. User Acceptance

By using Paperless, you agree to these Terms and Conditions. Users are required to accept these terms by checking a box during account creation.

22. Dispute Resolution

In the event of a dispute, the parties agree to first attempt resolution through arbitration under standard procedures. If arbitration fails, disputes will be resolved in Zambian courts.

23. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at paperlessapphelp@gmail.com.