Privacy Policy

Effective Date

19/08/2024

1. Information We Collect

We collect the following types of data:

• Personal Information: This includes your name, email address, phone number, and other information necessary for account creation and service provision.
• Company Information: Information related to your organization, including its name, address, and industry.
• Usage Data: Information about how you interact with our app, such as the pages visited, time spent on the app, and actions taken.

2. How We Collect Information

We collect information through various means:

• User Input: Information you provide directly when creating an account, filling out forms, or contacting support.
• Automated Tracking: Information collected automatically as you use the app, including through cookies and similar technologies.
• Third-Party Integration: Information provided by our partners, such as payment processors (e.g., Flutterwave).

3. Purpose of Data Collection

We collect your data for the following purposes:

• Service Provision: To operate and maintain the app and its services.
• Improvement of Services: To analyze how our app is used and to make improvements.
• Marketing: To offer promotions and communicate with you about features and services that may interest you.

4. Data Sharing

We share your data with third parties under the following circumstances:

• Payment Processing: Your payment information is shared with our payment processor, Flutterwave, to process transactions.
• Legal Compliance: We may share your data to comply with legal obligations, protect our rights, or enforce our terms and conditions.

5. Data Storage

Your data is stored in two ways:

• Local Storage: Some data is stored on your device to improve app performance and user experience.
• Cloud Storage: Other data is stored securely in the cloud, utilizing services such as Google Cloud.

6. Data Security

We take your data security seriously and implement the following measures:

• Secure Servers and Code: We use secure servers and write our code to follow security best practices.
• SSL Encryption: All data transmitted between your device and our servers is encrypted using SSL technology to prevent unauthorized access.

7. Data Retention

We retain your data only for as long as it is necessary to fulfill the purposes for which it was collected or as required by law. You can request the deletion of your data at any time, and we will comply with such requests within a reasonable timeframe.

8. Your Rights

You have the following rights concerning your data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request the correction of inaccurate or incomplete data.
• Deletion: You can request the deletion of your data.

To exercise these rights, please contact us at paperlessapphelp@gmail.com.

9. Consent

By using our app, you consent to the collection and processing of your data as described in this Privacy Policy. Consent is obtained during account creation when you accept our Terms and Conditions.

10. Cookies and Tracking Technologies

Our app uses cookies and similar tracking technologies to:

• Track Usage Data: To better understand how you use our app.
• Enhance User Experience: To customize and improve your experience.
• Marketing: To offer targeted promotions and advertisements.

You can manage cookie preferences through your browser settings.

11. Third-Party Links

Our app may contain links to third-party websites or services. We do not control these third parties and are not responsible for their privacy practices. We inform users when they are leaving our app, and we encourage you to read the privacy policies of any third-party services you visit.

12. Children's Privacy

Our app is not intended for use by children under the age of 13, and we do not knowingly collect personal data from children. If we discover that we have collected data from a child under the age of 13, we will delete it immediately. If you believe that we may have collected information from a child, please contact us at paperlessapphelp@gmail.com.

13. International Data Transfers

Your data may be transferred to and stored in countries other than your own. These countries may have data protection laws that differ from those in your jurisdiction. However, we take steps to ensure that your data remains protected in accordance with this Privacy Policy.

14. Legal Compliance

While our app does not currently fully comply with all international data protection regulations such as GDPR or CCPA, we are actively working towards compliance. We are committed to protecting your privacy and are taking steps to align our practices with these regulations.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated to you via email. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

16. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at paperlessapphelp@gmail.com.